ABSTRACT

Investing in human agency – in skills like active listening, empathy, critical thinking, and problem-solving – becomes paramount. These skills differentiate us from AI, making our services more personal, more attuned to individual needs, and therefore, more valuable. In this age of burgeoning AI technology, as we traverse uncharted territories where human frailties and strengths are being increasingly spotlighted, we face a crucial need to firmly establish our values. In the spirit of embracing the essence of the Human-Centred Growth Manifesto, this chapter presents a representative framework illustrating the operationalization of the manifesto's principles. Mutual understanding stands as the cornerstone of our Growth Manifesto Blueprint. The value of “Play to Win” in our Growth Manifesto Blueprint represents an approach to growth that is both intense and enjoyable, serious yet playful, and results-driven but also values-oriented.