ABSTRACT
This chapter explores open innovation as a possible strategy for museums to plan and carry out innovation. The term open innovation was coined by Henry Chesbrough, adjunct professor at Haas School of Business at University of California, Berkeley and a former student of David Teece, who introduced the Teece model of innovation in 1986. Looking more broadly at the social sector, Nesta, the UK National Endowment for Science, Technology and the Arts, developed “The Open Innovation Programme,” which encouraged 10 large UK charities to “work in new ways, with new partners and test their innovative ideas”. Among the participating organizations in this program is National Trust, which is responsible for managing many museums and cultural heritage sites across the UK. The Digital & Emerging Media department at Cooper Hewitt stands behind the exceptional success of digital at the museum from interactive displays to the museum website and the collection management system.
