ABSTRACT

THIS chapter discusses the numbers, quality and morale of medical and nursing staff. It starts by furnishing basic information about staff and staffing ratios, and goes on to describe the work of the hospital as senior staff see it, how these staff are recruited and what qualifications they have. The principal themes of the chapter are then developed, namely the physical and organizational problems with which staff have to cope, and the crucial relationship between morale and patterns of communication within the hospital.