ABSTRACT
When I visited the mills in January 1959 it was the first time for some two years that Dr Miller had not been there to bring me up to date about what had been happening. At the end of his contract with the company in August of the previous year he had joined the Tavistock Institute in London. Up to the time of his leaving he had been concerned both with the operation of the Board of management and with the continued reorganization of middle management, decisions about which had been taken in February 1957. I found that, while much of the promise of the past two years had been fulfilled, there had been misgivings about some of the promotions made. At various levels some of those appointed appeared to have accepted their delegated authority but not always their delegated responsibility, and a number of those whose real qualification for promotion had been long service had not been doing well enough in their new jobs.
