ABSTRACT
Filling the new posts went on steadily throughout the rest of 1957 and the early months of 1958. But when I arrived in March 1958 I found the chairman worried about the apparent lack of communication in the new system and the confusion that appeared to bedevil attempts to delegate responsibility and authority. It seemed to be difficult for managers to choose between the extremes of delegation—so complete that it resembled abdication, or so slight that it left them overloaded with detail. Those who were intended to be subordinate managers with clearly delegated authority for a part of a command were thus either overwhelmed by the responsibility given to them or turned into ineffective personal assistants.
