ABSTRACT

My work had two foci. One was the provision of help to the organization – the therapeutic component; the other was the scientific use of the material to which access was gained – the research component. I shall deal first with the therapeutic component. This consisted of:

The assembly and analysis of facts, and re-conceptualization of problems.

Redefining assumptions and expectations.

Participation in planning and action.

Introducing, monitoring, and evaluating innovations.