ABSTRACT
My work had two foci. One was the provision of help to the organization – the therapeutic component; the other was the scientific use of the material to which access was gained – the research component. I shall deal first with the therapeutic component. This consisted of:
The assembly and analysis of facts, and re-conceptualization of problems.
Redefining assumptions and expectations.
Participation in planning and action.
Introducing, monitoring, and evaluating innovations.