ABSTRACT
Responsive evaluation can make use of any strategy, having first secured agreement on purpose and function. Current evaluation strategies emphasise quantitative data rather than qualitative data to demonstrate worth or value. Responsive evaluation can also measure quantitative elements of training and development actions. Collecting and using both quantitative and qualitative methods to evaluate training and development actions will improve the staff developer's ability to get actions implemented. There is also no reliable way to gather quantitative data on some important aspects of training or development. Qualitative data is gathered via such methods as interviews, focus groups, observations, or open-ended questionnaires. This allows for anecdotes, audit trails and so on to be collected in order to broaden the evaluation of specific training and development actions, such as examples of how new skills and/or knowledge are being applied.
