ABSTRACT

The major barrier to reuse is often claimed to be managerial or organizational, in the sense of organizing people not organizing information. Accordingly, a study of technological tools for organizing, retrieving, and reorganizing information can only directly address the smaller part of the reuse problem. Managerial models have been introduced in Section 1 of this book but a proper appreciation of those models depends on real world examples or case studies. This chapter presents those case studies. The key issue in this chapter is how companies manage their people in order to achieve software reuse. As part of the Practitioner Project (described in the previous Chapter) work was done at a commercial partner and is also described in this chapter.