ABSTRACT
Legislation has allocated increasing rights to parents and children over recent years which culminate in their increased involvement in decision-making processes. This makes demands on even the most literate of parents in negotiating and securing appropriate provision for their child. That mainly ‘confident middle-class’ families appear to be more successful in navigating the systems should be considered an indictment of the systems in place at the moment, rather than these parents or the principles underlying these processes.
