ABSTRACT
This chapter illustrates on the particular perceptions. A word about the use of a 'perceptual' framework at this point, compared to the one earlier used in connection with satisfied clients seeking interpersonal help. The chapter focuses on the effects of the worker's activities in so far as these produced satisfaction in clients. The very act of providing material assistance was another indicator of interest, in that it strongly suggested to clients that the worker really cared. Several clients had incorrect notions that led them to visualize their workers as extremely interested. Frequently the problem which the client brought to the agency was broadened or extended in some way. Sometimes this was merely a matter of the client airing his anxieties about his economic difficulties. On other occasions, however, the client branched off into other directions, frequently dwelling on troublesome aspects of his marital or family life.
