ABSTRACT
The vendor will provide both the application software and the skill in how to use the application. The vendor will also provide expertise in how to implement the application, which should include ensuring that the conditions within the company are conducive to a successful implementation. The danger is that vendors with good user friendly functionality are unduly eliminated, leaving a vendor with poor functionality in the short-list. It is at this stage that the team play an important role in understanding all the issues relating to the vendors so that it is they, not the researcher, who decides which vendor to select. The vendor appraisal process comprises four stages: find out who is out there, generate a short-list of suppliers who offer the potential for meeting requirements, and reduce the short-list to those who are deemed most suitable and final selection. The decision of which vendor to select will be based upon some comparative evaluation of each of the criteria.
