ABSTRACT

This chapter explores the concept of a hospitality industry which has been deliberately split into hotels and catering. It aims to build a model of the market that incorporates the roles of both skill and mobility. The chapter also explores the importance of labour mobility to skill acquisition and the importance of labour mobility to pay determination. It outlines a model of the labour market for hospitality in its widest definition and highlights the special relationship between recruitment and labour turnover. As pay is deemed to be the market mechanism, analysis of any labour market must focus on explaining the general level of pay. The model assumes that the mobility pattern is in three streams; unskilled entrance at all levels; skill is accumulated by mobility up the pyramids; and movement of skilled labour from hotels and restaurants to institutional catering. The construction of a skill model is in different stages, each with its attendant problems.