ABSTRACT

This chapter explores the strategic choices implicit in a career in hospitality, basic models of learning by experience, and that mobility is a vehicle for career development. Management has become more professional and more specialists whilst at the same time layers of management have been removed and supervision more empowered. For a professional manager in the industry, fulltime vocational training is the best start for a career. The business world has taught managers how to manage from a distance using targets and subcontractors. These changes alter career ladders. The world of generic business and management knowledge is a clear way forward to a hospitality career, but it also alters the way management is constructed so that the traditional operations are, to an extent, detached from the business side of the organisation. So in planning a managerial career there are choices to be made around decision-making development.