ABSTRACT
Civil society goes beyond the concept of a 'community' to include people in both their social and professional contexts and stresses the need for a developed level of public and political participation, both of which are central to health promotion. A setting is a place or social context in which people engage in daily activities and in which environmental, organisational and personal factors interact to affect health and well-being. Working in urban neighbourhoods requires a specific strategy of engagement, starting with the city authorities and a consideration of existing by-laws. The community engagement framework is a systematic procedure of communication, engagement and feedback that can be used in a disease outbreak. The community engagement framework uses a systematic approach as follows: stakeholder connection, communication, needs assessment, informing the wider community, strengthening community capacity, building partnerships and follow-up. Empowerment can be achieved through systematically building knowledge, skills and competencies to give people more control at a local level.
