ABSTRACT
What are the optimal conditions whereby inclusive leadership (IL) can take root? One of the best ways of answering this question is by looking at the themes emerging from the four case study organisations. Looking back at the cases of Royal Mail Sales, PageGroup, Sevenoaks School and the SME APAM reveals a large number of common themes. A theme common to the case study organisations is the importance of teamworking, with inclusive leaders tending to emphasise the importance of this above individual working. The concept of empowerment is covered by two of the IL competencies, ‘growth’ and ‘confidence giving’. That of ‘growth’ is defined as ‘encouraging followers to reach their full potential’ while the further competence of ‘confidence giving’ is defined as ‘providing followers with opportunities and recognition’, and these two competencies together appear to underpin the notion of empowerment strongly evidenced in Royal Mail.
