ABSTRACT

This chapter describes each of Gartner's enterprise information management (EIM) dimensions, along with the typical levels of maturity, common challenges faced by organizations, and the oft-cited remedies to improving maturity. These are based on our recent interactions with hundreds of clients and a series of information management maturity workshops conducted around the globe. Then for each dimension, we will bring together observations and insights from supply chain, ecosystems, and the other asset management disciplines into a supplemental set of ideas and practices to further elevate the concept of enterprise information management to one of information asset management. An information asset management (IAM) vision should focus not only upon the organization's own information assets, but also take into consideration how others within and even outside the industry are amassing and deploying them. Physical asset management charters are concerned with how to transform assets into business products and services.