ABSTRACT
This chapter describes the job of the leader as he tries, with conscious intent, to bring his group from one social state to another. The leader brings his group from one social state to another through giving orders that govern, in greater or less degree, the behavior of the members; at least giving orders is a part of what he does. A leader will be able to do nothing to lead his group unless he is established as a person from whom authoritative orders will come. When something has gone wrong in the group, the leader had better take aside the man who is apparently responsible and, instead of bawling him out, ask him to explain how the mistake was made and how it can be avoided another time. The leader will work with the characteristic of group behavior and not against it.
