ABSTRACT
Social-interest skills fulfill the needs of others to belong and to contribute to the team. Cooperative-listening skills involve listening to others to determine ways to cooperate with them for the purpose of benefiting the team. Credibility skills are the skills of doing what a person said that he would do and having it done by the time a person said it would be done. Credibility is proving trustworthy by being consistent. The credible person can be counted on to follow through with a job. Universalizing skills take individual concerns and achievements and reframe them in such a way that the team can universally feel a pan of them. Mutual-reliance skills are the skills that communicate our interdependence or reliance on each other to do our part. Conflict-resolution skills are the skills used to rebuild team unity when dissynergy occurs.
