How change happens

Preparation Getting ready to change can be as important as the change itself. Understanding why we

are making a change is a key part of working out how change happens. If we are engaged

with the change process, if we know why we are making a change, we are more likely to

make the change a reality. Clients are more likely to follow through on doing something

differently if they come up with the idea themselves. Working on the premise that the

client is the expert, they, and they alone, know why they need to make a change.