ABSTRACT
This chapter describes key inputs for designing and developing the local operations system. It discusses the question of centralized or decentralized control in the context of the multinational corporation. The chapter examines the role and importance of management information systems within multinational corporations (MNCs). With increasing worldwide competition, the strategic implications of decisions concerning the choices of an MNC for operations and technology become even more important. Corporations require a variety of reports on activities in their worldwide operations, which fall into four categories: financial reports, operating reports, in-country reports, and market-based reports. The process of controlling international operations is a formidable challenge for a firm attempting to make the best of its corporate strengths while simultaneously remaining aware of its limitations. Technology can be created through research and development or acquired with experience in business operations and transactions.
