ABSTRACT
This chapter discusses some of the key reasons why healthcare organizations often do not devote enough attention to properly training their office-level healthcare leaders. It highlights some potential factors that might lead administrators to use poor management techniques even when they are aware that these methods are not the optimal ones. The chapter demonstrates that healthcare administrators who utilize good leadership techniques typically oversee departments that are more effective and efficient than would otherwise be the case. It focuses on some of the key factors that have been exerting an ever increasing amount of pressure on healthcare organizations to become more efficient and effective. The types of healthcare leaders include: The chief executive officer (CEO), C-suite (upper management), middle management, front-line management, and professionals with de facto management responsibilities. The healthcare field contains a diverse array of corporations that do everything from producing and selling durable medical equipment to providing on-the-spot emergency care.
