ABSTRACT
This chapter briefly examines some of the key takeaways from this book. The book examines the roles they play within their organizations, their chief desires and obligations, and the best practices management strategies that they can use to oversee and motivate their employees. It delineates some of the important features of continuous improvement (CI) methodologies and explains how healthcare executives and administrators might use CI techniques to help them reduce costs and improve the efficiency and effectiveness of their particular company's (or department's) processes, products, and services. The book discusses two popular CI systems—Lean and Six Sigma. It presents readers who work at small or resource-challenged institutions with strategies that they could utilize to aid them in creating, implementing, and monitoring quality improvement initiatives. The book also looks at some methods that frontline supervisors might use to help them make the right split-second decisions, to create vibrant office cultures, and to develop and enforce workplace-related rules and regulations.
