ABSTRACT
This chapter begins by delineating some of the key elements of a high-performing office environment. It provides readers with techniques that they could use to help them develop and maintain vibrant office cultures. A healthcare administrator who wants to foster a vibrant workplace culture must find ways to limit the power of the habitual complainers. A healthcare administrator must ensure that the department's cheerleaders remain satisfied, engaged, and energized because he or she will rely at least partly on these individuals to protect and promote the office culture's values and ideals. In most cases, healthcare administrators will find it easier to meet both their self-interests and their obligations to stakeholders if they oversee vibrant work-place cultures. The chapter discusses these benefits in detail. It ends by positing methods that supervisors can utilize to aid them in successfully implementing and enforcing office-level regulations.
