ABSTRACT

Organizations need to ask their people for feedback regularly and take action based on that feedback to improve engagement and business outcomes. This is not optional in a high-performance culture. Asking the right questions and then having a solid process to share, discuss, analyze, and act on the feedback has a proven ROI that drives top-and bottom-line business results. Purpose Meets Execution Action Planning is a way to openly share and discuss the feedback results and use the information to make and celebrate improvements. By creating a process to celebrate improvements made as a result of Purpose Meets Execution feedback, people will feel good about the time they took to give the feedback. Also, they will build trust that the organization is listening to what people have to say and is acting on it, and they will be quicker to offer feedback the next time around.