ABSTRACT
Social, Technical and Commercial (STC) domains helps to categorise work into three critical areas and help to shed light upon crucial differences in areas that are all necessary in every organisation. The technical domain includes all the specialist activity. The commercial domain includes an understanding and management of all costs, revenues, margins, capital and generally value for money. The social domain is concerned with all the ways in which people work together to achieve the purpose of the business including the structure. Any problem in the organisation can be looked at through STC domains. One of the primary causes of failure of organisations is precisely the lack of efficient and effective social organisation. Poor social organisation, including poor leadership are major drivers of poor productivity and lead people to give up or retreat into a minimalist approach of just doing what is needed to get by and survive.
