ABSTRACT
Large organisations are characterised by layers or levels of structure. At Level one there is direct action on immediately available material, customers or clients. At Level two, the key work is diagnosis whilst observing people or events, working in with established, known systems and processes. At Level three, work turns into the development of an understanding about the nature of the relationships between concepts and or physical phenomena that make up a specific domain or field of knowledge, held in the mind of the person doing the work. At Level four there is a need to imagine and construct relationships between systems that are working in parallel and simultaneously, in order to develop a functioning set. At level five, entire theories and not just principles are used to link multiple knowledge fields or disciplines. Consequently, work at this level is associated with boundary conditions and the interactions between the environment and the entity.
