ABSTRACT
The purpose of the Realize value phase is to ensure that the benefit outcomes outlined in the project business case are realized. This phase comprises the delivery of the benefits realization management process and benefits realization reporting. Although this is described as the ninth phase of the framework, it is in fact not a discrete phase because many of the steps are executed in previous phases. This chapter provides an end-to-end insight into the role of realizing value in a business process management (BPM) activity and to ensure that the BPM project team takes time after the Implement phase to realize the benefits specified in the business case. To realize the benefits of a project it is crucial that the benefits are considered in each phase of the BPM activity. The business benefits of a BPM activity are unlikely to be realized by just stating them in the business case without any further tracking or consideration.
