ABSTRACT

This chapter considers the need for an effective way of teaching nurses to show empathy, and research questions relevant to that aim. It describes the development of an empathy course for helping nurses to show empathy and the features of that course. The chapter presents the results of the investigation of the research questions and the evaluation of the effectiveness of the course. It shows that there was a need to devise an effective way of helping nurses to show empathy in clinical contexts, and there was a need to understand whether nurses' attitudes to their education prevent them from showing empathy. The chapter also shows that there was a need to investigate which components of empathy education affect nurses' ability to offer empathy, and there was a need to understand which variables in nurses' clinical environment affect nurses' ability to offer empathy.