People are at the heart of projects; without them, nothing happens. The project sponsor who requires the benefits is accountable to, depending on the context, a management team, programme manager or sponsor or to a business portfolio sponsor. The project sponsor is an essential role on a project and is accountable to higher level management for the overall success of the project. A project board is usually required for projects spanning a number of processes or functional boundaries and/or where the benefits are directed to more than one market segment or function. The project manager is primarily ‘action focussed’ towards the achievement of the defined objectives. Project team managers and team members are the people who do the ‘real’ work. The project manager is accountable for managing the project and all that entails, including planning, reporting, managing risks and issues, controlling change, engaging stakeholders and managing communications.