ABSTRACT
The scepticism that seems to be an in-built element of the character of the typical purchasing professional picks out most of the scams. The curiosity and eye for detail which also seem to be part of the mindset of such people drive them into reading the fine print that many others would overlook. One of the side effects of management trend has been the explosion in the number of staff of every discipline who incorporates the role of part-time buyer within their job. Scam merchants promoting their deals through telesales may well tell lies, they will charm, they will frighten, and if helpful to their cause they will bully and harass. The simple answer to the question 'why do scams happen?' is that they are seen by the scam merchants as an easy way of making substantial sums of money. The chapter also presents an overview of the key concepts discussed in this book.
