ABSTRACT

Employees are interacting in a respectful way and are working well as a team. Then the company lands a huge new contract. Everyone is working overtime. Voices are rising and fingers are pointing. Conflict in the workplace is inevitable. Some conflict in the organization can be beneficial. Differences of opinion encourage creativity and progress. Learning how to handle conflict effectively can actually help to prevent conflict from happening in the first place. Be clear when communicating with team members and do not be afraid to ask people if they understand exactly what they are asking. Conflict often arises when there are not enough resources to go around. Sometimes employees who are behaving erratically have personality disorders. Workplace violence is real. It is important to understand that, from time to time, every magnetic leader faces employee problems.