ABSTRACT
After completing this chapter you should be able to:
Explain the importance of individual motivation in managing sport delivery systems.
Distinguish between need-based and process-based theories of motivation.
Explain the hierarchy of needs proposed by Maslow (1943).
Understand the two-factor theory of Herzberg (1968) and explain the effects of motivators and hygiene factors.
Explain how individuals’ preferences for specific rewards and perceptions of the probability of receiving the rewards result in motivated behavior.
Describe the concept of inequity of rewards as judged by individuals.
Explain the concepts of justice and fairness in the workplace.
Develop a comprehensive framework to incorporate the various perspectives on motivation.
