ABSTRACT
After completing this chapter you should be able to:
Understand the significance of decision making in management.
Define the steps in decision making.
Explain the programmability and significance of decisions.
Explain the rationality of decisions as related to the means and goals.
Discuss the differences among the economic person, administrative person, and implicit favorite models of decision making.
Explain the advantages and disadvantages of member participation in decision making.
Understand decision styles.
Know the critical attributes of a problem situation that determine the appropriate level of participation by members.
