ABSTRACT

Citing several pioneering works in the field of the client-lawyer relationship, this chapter describes the role played by the client in solving the case, reconstructing three cases situated in the area of labour law. These studies are Laura, Luciano and Franco. The new model’s primary concern is to ensure that clients play the central role not only in setting ultimate objectives and offering details of their experiences, but also in making important decisions. In turn, Alfieri stresses the potential of clients’ stories as a means of social change, despite lawyers’ “attitude to silence clients’ voices” and representations. In his view, clients possess skills and knowledge that enable them to recount “alternative stories”, resisting the dominant elites’ views in society. The chapter focuses on the theoretical framework of the client-lawyer relationship by reviewing some socio-psychological positions about symmetries or asymmetries in terms of power and the distribution of space.