ABSTRACT

As Friedmann (2005) so aptly put it, the world is rapidly becoming flat. By

making the access to, and the exchange and communication of, information a

global concern, technology has become the driving engine behind this rapid

change from cultural and economic isolation to integration. The Internet has made

it as easy and as cheap for someone in New Delhi to access information at

Harvard as it is for a student in Boston. As a result, interculturally competent

technical communication professionals will be increasingly in demand as people

struggle to cope with the communication concerns that result from this global

intersection of cultures.