ABSTRACT
Y ou’ve accomplished the rst leg of the Q-Loop. Give yourself a big pat on the back-really, you’re already a step ahead of a sizable portion of your competition in this regard. You’ve acknowledged the importance of continually adapting to the rapidly changing business landscape and to seeking out and considering new ideas. You’ve also accepted the need for your organization to include all employees-particularly your frontline employees-in an Idea Quest so that you extract and rene the best ideas from the collective IQ of your entire organization and so that every employee feels fully engaged with new change initiatives, regardless of the source.
