ABSTRACT
A ndrew, a middle-level manager of housekeeping at a rehabilitation center, was eager to become a leader, but his employees were difficult to manage. Andrew frequently got roped into
games of verbal Ping-Pong with his employees.
A ndrew, a middle-level manager of housekeeping at a rehabilitation center, was eager to become a leader, but his employees were difficult to manage. Andrew frequently got roped into
games of verbal Ping-Pong with his employees.