ABSTRACT

Whether it’s the time you arrive at work, the way you sign your e-mails, or the accolades you give or neglect to give to team members at the year-end party-in all these ways, and many more, your

employees are watching you. While many leaders know in a general

sense that others are observing and reacting to them, they are often sur-

prised by the degree of detail on which employees zero in. “I understand

your pet peeve is semicolons,” I recently shared with a CEO client of

mine, who chuckled with surprise that people had noticed. “People are

talking about that?” he asked. Yep, people are talking about that.