ABSTRACT

Leading in this digital era will be an uncertain endeavor, as techno-logical, social, and regulatory tipping points intertwine and compound upon each other. As the level of industry disruption increases, it becomes ever more critical that digital leaders be clarifiers of what matters most, including both the threats and opportunity spaces at the confluence of the specific tipping points most critical to their enterprise. In addition to being clarifiers, effective digital leaders must play a key role as educators to amplify digital savvy in the C-suite and board and to upgrade the digital DNA of the wider enterprise. The digital leader’s task is not only to help others grasp the digitally enabled differentiation capabilities, but also to encourage the new mind-sets and skills needed to lead in this persistently uncertain, high-velocity, and innovation-driven era.