ABSTRACT
Trust is unknown and people have a combination of fear and expectation simultaneously. Because levels of uncertainty are high, both trust and distrust are being activated in the brain at the same time. If the team makes the move into the norming stage they have realized that sharing power and information is necessary for the team to not only survive but thrive. As executive director of the Recreational Software Advisory Council, Stephen Balkam was given a prestigious assignment by the German government: to create the conceptual framework for software that would rate and filter material from the Internet that was inappropriate for minors. Visualizing fear and success with others makes the invisible visible. Stephen Balkam started the Internet Content Rating Association meeting by asking participants to literally draw their ideas. The Internet Content Rating Association team had been struggling with how to create a new system architecture that content providers could use in evaluating appropriate material for the web.
