ABSTRACT
Having described the problem with risk management effectiveness and the role of
human factors as a Critical Success Factor, a number of issues arise. Central to all these
is the interaction between people and uncertainty, crystallized in their risk attitude –
the chosen response to significant uncertainty. Risk attitudes are displayed by both
individuals and groups, and there are many influences on these, both open and
hidden. People adopt an attitude to each risky situation that reflects their perception
of the degree to which the uncertainty matters to them, and their emotional feelings
towards the uncertainty.
