Product and process audits Management, product and process audits

Chapter

ABSTRACT

When the concept of quality auditing was first introduced it was almostuniversally described as management auditing. Certainly it grew fromthe idea of general operational auditing which, although it had its origins in financial auditing and often leaned heavily towards financial elements of the business, was aimed at examining how the business was managed.

Product and process audits Management, product and process audits – Why conduct process audits? – Planning the process audit – Preparation – Conducting the process audit – Conclusions and findings – Reporting and action – Product audits – Summary

ABSTRACT