ABSTRACT
Facilitation is about how something gets done rather than what we do. In this sense it is about the process as well as the task. Effective facilitation is about seeing what is required and finding ways that highlight or help resolve the issues at hand. Facilitation has a strong theoretical base and provides the necessary techniques to help managers move from command and control styles of management to the interdependent reality that is essential in modern organizations. The three ways to find out more about facilitation are: Read about it; Watch it; and Experience it for ourself. Finally, make facilitation part of our continuous professional development (CPD) and in this way record what we do, what we read and what we think. A major part of facilitation is self-awareness.
