ABSTRACT
The effective team thinks results first and methods second but also realises that sound working methods and decision-making lead to achievement of objectives. But, of course, objectives need to be clearly and completely understood by all team members before good decision-making can commence. Clarifying objectives is essential as it can prevent all the misunderstandings and defensive arguments that result from some people not knowing what is happening. In making decisions, good teams develop the ability to collect information quickly and then discuss the alternatives openly. They then become committed to their decisions and ensure that action ensues quickly.
