ABSTRACT
Power in the organisation. Authority versus Influence. The powerful dreams of excellence. Grumbles analysis as a diagnostic device to assess organisational level of health. The territorial imperative – beware bull hippo. Developing the despised. Building an effective quality organisation. Communication networks and the roots of organisational change. Starting from greenfield, generating high positive synergy. A restoration of challenge and the creation of an industrial democracy of talent. Motivation and meta-motivation, beyond Theory Y and into Theory Z. Visions of achievable excellence. Healing industrial schizophrenia. Mucking out the stables of an inherited quality mess. Another kind of pay and the essence of leadership.
