ABSTRACT

Competitors may be extensively trained professionals, who may have the tendency to see the world from the perspective of that profession, and only from that perspective. They will only consider breaking out of their repertoire-collection when they have exhausted its contents. While the way managers appear to solve problems according to the profile may be influenced by recent experience or even lack of it, the author have noted three general stereotypes or tendencies in managers’ problem-solving styles. He calls them the Coyote, the Competitor and the Eagle. The Coyote is characterized by a tendency to operate from a very restricted repertoire. They reduce the resulting stress of confronting and thinking about the situation by tending to see the problem they want to see. The Eagle always develops at least three solutions for consideration, and distinguishes solutions into two types: first, process or ‘how’ the solution will be conducted, and second, novel ideas about ‘what’ could be done.