ABSTRACT

This book about design project management has been written primarily for client organisations who may work with designers regularly, or who may have been asked to work with designers for a one-off project while carrying out their own ‘core’ non-design business duties. It has not been written primarily for designers, although designers may also find it helpful. It sets out to explain and demystify the design process for the nondesigner, making analogies wherever possible with more familiar everyday business experiences and processes, illustrating a step-by-step methodology for integrating design into a business. It is a client’s guide to initiating, setting up, directing and managing successful design projects. Examples are drawn mainly from multidisciplinary projects for the built environment, but the approach and principles described are applicable to other design projects.