ABSTRACT

All organizations rely on forms, for doing such things as recruiting employees, appointing customers, controlling processes or establishing ownership. This chapter encourages employer to review the forms they use in their organization and to make sure their control benefits are optimized. Forms are used to collect and process information, and they can be categorized as follows: for internal use; for external use; forms provided by others. The type and nature of the form will determine its value and the way in which it can be corrupted by deception. Liars will often falsify or conceal derogatory information about them. Most forms never take the psychology of deception into account or evaluate questions in terms of their impact on the liar's subconscious. All forms should be properly authorized through a formal process and preferably a corporate policy: few organizations do this. More usually, forms are inconsistent and poorly designed.