ABSTRACT
All project activities, from the earliest conceptual stage right through to the end of the project life cycle, generate information. The bigger the project, the greater the amount and diversity of information that has to be managed. Information has been described countless times as the lifeblood of organizations (and of many other things). Projects depend on the appropriate handling, storage and communication of vast quantities of the stuff. Hartman (2000) even declares [poor] communication to be ‘the only cause of failure’.
