ABSTRACT

An action learning problem is an issue, a concern, an opportunity or a task that you want to do something about. An action learning problem is a vehicle for learning which requires us to come up with ideas for action, to try them out and then to reflect on that to see what we have learned. In this way we learn about the problem itself and about ourselves, the way we think, act, and relate to others. This learning not only moves us forwards in this particular situation, but also helps with how we work on all problems. This chapter discusses the different sorts of problems that people can work on in action learning sets: a case example in Hallam City Council. These are very different sorts of problem, but they have two things in common: they are all amenable to action and learning; and they all have both personal and organisational aspects.